G2 Product Reviews Scraper

This actor scrapes product reviews from G2 using our API wrapper service to collect customer feedback and ratings for software products.

Features

• Product Review Collection: Get comprehensive reviews for any software product on G2
• Detailed Review Data: Access review content, ratings, reviewer information, and metadata
• Real-time Results: Get instant review data from G2
• API Integration: Uses our secure API wrapper service
• Error Handling: Comprehensive error handling and logging
• Flexible Limits: Control the number of reviews to fetch, up to 1000.

Input

The actor accepts the following input parameters:

Required Parameters

• product (required): Name of the product to get reviews for (e.g., 'postman', 'hubspot', 'slack')

Optional Parameters

• max_reviews: Maximum number of reviews to fetch (default: 200, max: 1000)

Output

The actor outputs each review as an individual data item. Each review contains:

{
	"aweme_id": "v15044gf0000d0f6jtnog65t69t3dme0",
	"video_id": "7502551047378832671",
	"region": "US",
	"title": "\"find your joy in what's happening today\" 🥺❤️ @Torchy Swinson ",
	"cover": "https://p16-pu-sign-useast8.tiktokcdn-us.com/tos-useast8-p-0068-tx2/oMAIAaioIfhIqwPEKePGeIUjUHALAANAA98QQp~tplv-tiktokx-cropcenter-q:300:400:q72.jpeg?dr=14782&refresh_token=9a81de7e&x-expires=1747270800&x-signature=uMBOSoUR1V94wdNXQatmkOMilFs%3D&t=bacd0480&ps=933b5bde&shp=d05b14bd&shcp=132edbea&idc=maliva&s=PUBLISH&sc=cover&biz_tag=tt_video",
	"ai_dynamic_cover": "https://p16-pu-sign-useast8.tiktokcdn-us.com/tos-useast8-p-0068-tx2/oMAIAaioIfhIqwPEKePGeIUjUHALAANAA98QQp~tplv-tiktokx-origin.image?dr=1364&refresh_token=1128aed4&x-expires=1747270800&x-signature=nvWhc1YYcQNbmFpDCwNxZe%2BD0bk%3D&t=bacd0480&ps=4f5296ae&shp=d05b14bd&shcp=132edbea&idc=maliva&biz_tag=tt_video&s=PUBLISH&sc=dynamic_cover",
	"origin_cover": "https://p16-pu-sign-useast8.tiktokcdn-us.com/tos-useast8-p-0068-tx2/ogmBat2fQeVoFEA6Qno4RasDAEzEViBPZRHCQ6~tplv-tiktokx-360p.webp?dr=1363&refresh_token=e6451a3f&x-expires=1747270800&x-signature=i8x4vSiblQKAxusjPK7qZxFnGmc%3D&t=bacd0480&ps=d97f9a4f&shp=d05b14bd&shcp=132edbea&idc=maliva&sc=feed_cover&biz_tag=tt_video&s=PUBLISH",
	"duration": 58,
	"play": "https://v16m.tiktokcdn.com/4622c355b936c4a5b974ff0153c757d7/68253e97/video/tos/maliva/tos-maliva-ve-0068c799-us/oofoutR4ExDHRe7EZaFn2Q7pE4NPIAB6msgVZA/?a=1233&bti=M0BzMzU8OGYpNzo5Zi5wIzEuLjpkNDQwOg%3D%3D&ch=0&cr=13&dr=0&er=0&lr=all&net=0&cd=0%7C0%7C0%7C&cv=1&br=1960&bt=980&cs=0&ds=6&ft=4pTgzjjM9-px8Zq8ZmCM5y7EkcAlyBywNLrFDDo5Xmoag3&mime_type=video_mp4&qs=0&rc=N2Q7ZGdmNDk7NjU4Z2ZmN0BpM3A2PHc5cnc5MzMzaTczNEAvLmEwMDRiXzYxMzEyYC0vYSNiYXEzMmRrZ2NhLS1kMTJzcw%3D%3D&vvpl=1&l=20250514090740528ACCDE0257330263AA&btag=e00088000&cc=3",
	"wmplay": "https://v16m.tiktokcdn.com/e20fb37e1d1bf0e64a0c619e0181a72e/68253e97/video/tos/maliva/tos-maliva-ve-0068c799-us/okoQVI1eAAnlEZ6sRFfPmoDBgOHd4EEtSVR2g8/?a=1233&bti=M0BzMzU8OGYpNzo5Zi5wIzEuLjpkNDQwOg%3D%3D&ch=0&cr=13&dr=0&er=0&lr=all&net=0&cd=0%7C0%7C0%7C&cv=1&br=2016&bt=1008&cs=0&ds=3&ft=4pTgzjjM9-px8Zq8ZmCM5y7EkcAlyBywNLrFDDo5Xmoag3&mime_type=video_mp4&qs=0&rc=PGk3ZDk6NTw2ODs1Njk1M0BpM3A2PHc5cnc5MzMzaTczNEBiNC8vNl4uNS0xYjRiLl4xYSNiYXEzMmRrZ2NhLS1kMTJzcw%3D%3D&vvpl=1&l=20250514090740528ACCDE0257330263AA&btag=e00088000&cc=3",
	"size": 7307087,
	"wm_size": 7517478,
	"music": "https://sf19.tiktokcdn-us.com/obj/ies-music-tx2/7502556269832719135.mp3",
	"music_info": {
		"id": "7502556199716391711",
		"title": "original sound - tiktok",
		"play": "https://sf19.tiktokcdn-us.com/obj/ies-music-tx2/7502556269832719135.mp3",
		"cover": "https://p16-amd-va.tiktokcdn.com/tos-maliva-avt-0068/ba67b11de451691939223e9d978e613a~tplv-tiktokx-cropcenter-q:1080:1080:q75.webp?dr=10796&idc=maliva&ps=87d6e48a&s=PUBLISH&sc=avatar&shcp=132edbea&shp=45126217&t=223449c4",
		"author": "TikTok",
		"original": true,
		"duration": 58,
		"album": ""
	},
	"play_count": 1287045,
	"digg_count": 7611,
	"comment_count": 5358,
	"share_count": 754,
	"download_count": 77,
	"collect_count": 796,
	"create_time": 1746823813,
	"anchors": null,
	"anchors_extras": "",
	"is_ad": false,
	"commerce_info": {
		"adv_promotable": false,
		"auction_ad_invited": false,
		"branded_content_type": 0,
		"organic_log_extra": "{\"req_id\":\"20250514090740528ACCDE0257330263AA\"}",
		"with_comment_filter_words": false
	},
	"commercial_video_info": "",
	"item_comment_settings": 0,
	"mentioned_users": "6797898940689925126",
	"author": {
		"id": "107955",
		"unique_id": "tiktok",
		"nickname": "TikTok",
		"avatar": "https://p16-amd-va.tiktokcdn.com/tos-maliva-avt-0068/ba67b11de451691939223e9d978e613a~tplv-tiktokx-cropcenter-q:300:300:q75.webp?dr=10793&idc=maliva&ps=87d6e48a&s=PUBLISH&sc=avatar&shcp=132edbea&shp=45126217&t=223449c4"
	},
	"is_top": 0,
	"scrapedAt": "2025-05-14T01:07:42.299Z"
}

Usage

1. Input Configuration: Provide the product name you want to get reviews for
2. Set Max Reviews: Specify how many reviews you want to fetch (optional)
3. Run the Actor: Execute the actor with your input
4. Get Results: Receive individual review data in the dataset

Examples

Basic Product Review Search

{
  "product": "postman",
  "max_reviews": 200
}

Review Data Structure

Each review includes:

Basic Review Information

• review_id: Unique review identifier
• review_title: Title of the review
• review_content: Full review content/text
• review_rating: Numerical rating (typically 1-5 stars)
• publish_date: Date when the review was published

Reviewer Information

• reviewer.reviewer_name: Name of the reviewer
• reviewer.reviewer_job_title: Job title of the reviewer
• reviewer.reviewer_link: Link to reviewer's profile on G2

Company Information

• reviewer_company_size: Size of the reviewer's company (e.g., "1-10", "11-50", "51-200", "201-500", "501-1000", "1000+")

Review Details

• review_question_answers: Array of question-answer pairs from G2's review questionnaire
  • question: The question asked by G2
  • answer: The reviewer's answer to the question
• video_link: Link to video review (if available, otherwise null)
• review_link: Direct link to the review on G2

Limitations

• Maximum 1000 reviews per product
• Results are limited by G2's available data
• Some products may have limited review data

Support

For technical support or questions about this actor, please contact our support team.