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again asking for payment
Closed
I have rented last week for this actor and this week its asking again for the rent. what is this happening?
binary world (devil_port369-owner)
Hi DanLan
Maybe last week it asked for pay for usage payment not rental because it is rented from today on Oct 3rd only. So there is no chance you have been asked for rent before this date. But it could be verification dont know please connect with apify team.
If still this is not solve please share your last payment document as rental usgage and will try my best to solve this issue.
binary world (devil_port369-owner)
Hi DanLand,
Please let me know if the above issue is not solved yet so that I can connect to the Apify team regarding this.
Best Regards
DanLan
yes its not solved, I am unable to understand how this payment thing is working, as I already have the credit and actor is also rented.
binary world (devil_port369-owner)
Like does it ask for every run or once a month? I will consult with Apify Team meanwhile would really appreciate if your could connect with Apify Team with more details on payment.
DanLan
ok sure, I have paid its monthly rent cost, but now when I run it it says You must rent a paid Actor in order to run it
DanLan
have you consulted with apify team?
jordanrusselsj
Subscribed but tells me to subscribe for results everytime. Scam.
DanLan
Hi there,
I think you have the wrong email, I don’t work for apify.
binary world (devil_port369-owner)
Hi jordanrusselsj, if user is not paying user, as per Apify documentation, then it doesnt work. User must be paying user. And you said it is scam so can you please share the proof that you are a paying user? If you are paid user, please try with creat new task. Meanwhile I will be putting this issue to the Apify support team, Thanks
binary world (devil_port369-owner)
Hi DanLan, I dont understand regarding wrong mail. I hope your issue is solved as per Apify team.
Dikov
If I’m really supposed to test the demo version, why do I only get the output with payment? That doesn’t make sense and keeps me from renting the product, as I can’t test if it’s truly what I need.
binary world (devil_port369-owner)
Hi Dikov, there is some issue with Aify platform regarding free and paid user. for now I have disabled and allow 10 urls to process for free users.
binary world- 103 monthly users
- 14 stars
- 98.5% runs succeeded
- 4.7 days response time
- Created in Dec 2023
- Modified 7 days ago
